An automation is a row of dominoes. One thing happens, the next one falls, the same way every time. An agentic workflow puts one step in the middle that can read what came in, look things up, and decide what happens next. Pick a job below and watch it run.
The interactive version needs JavaScript. Here is one run, written out.
Something happens. A form is submitted, an email lands, the clock hits five. That starts the run.
The step that thinks. It reads what came in and works toward the goal you gave it, in whatever order this case calls for.
Plain-English instructions, the kind you would give a new hire, and a short list of things it is allowed to touch. Nothing else.
What it is allowed to do at the end: reply, update, print, or stop and ask you.
If the steps never change, use plain automation. It is cheaper, it is faster, and it never surprises you. An agent earns its keep where the input is messy: email written by people, PDFs, web pages, a customer who is upset.
I build both, and I'll tell you which one the job needs. I run agents on my own businesses before I sell one. The morning briefing above is real: mine prints on a thermal label printer at 5 a.m.
Tell me the job you keep doing by hand: the inbox, the quotes, the listings, the Monday report. I'll tell you straight whether an agent is the right tool, and build it if it is.
Ask me about a workflow →